I bought 2 $5 gift cards for myself. Upon redeeming one of these cards, my money did not increase.
Did you redeem on the website or in game?
You will be refunded 2 $5 gift cards shortly.
Please provide a link to your Steam profile or any sort of identification that can lead us to locate your Titan account in order to fulfill this refund.
I'm quite sure I redeemed on the website.
Steam Profile: https://steamcommunity.com/profiles/76561198384137679
also, I only attempted to redeem 1 of the gift cards.
Your refund was processed. We credited $5 back into your wallet.